Reviews

Reviews

Prior to Great Prospects Care, I was unlucky to have a number of different carers who were unprofessional on all levels. Since having Great Prospects Care, I have been blown away by the professionalism, kindness and care given to my mother by the carers she has. They are amazing, gentle and kind. I would highly recommend Great Prospects Care. Many thanks for all you do.

DM - Daughter of Client/Service User

“We are really happy with the care our disabled daughter is receiving from Great Prospects Care with full-time carers.
Our daughter is a very medically complex young lady and the carers are all lovely with her and we trust them all with her.
The carers are always so polite.
Some interact with our daughter better than others and being autistic can be difficult for her but on the whole, we are impressed!”

AE - Mother of Client/Service User

I am very happy with the care my mother receives from Great Prospects carers. They are all polite and friendly and carry out all the care my mother needs, getting washed and dressed in the mornings and ready for bed in the evenings. They are always punctual arriving between their allotted time. My mother is very happy and pleased with all her carers.

PB - Daughter of Client/Service User

Can’t fault the care and attention to my husband. They are calm, patient and friendly. Sometimes they are the only people I see all week, which lifts my mood. They take their time with someone who can be difficult. They explain everything to my husband as they go along. Excellent service.

LB - Wife of Client/Service User

We cannot fault any member of the caring team that look after my husband. They are always kind and considerate. They are sociable and always have a smile on their face. Due to a lack of communication with the office, we are not always aware of planned alterations to the carers rota. We understand that unforeseen circumstances can occur and do accept this. When I have had to speak to the office staff, they have always been helpful.

JS - Wife of Client/Service User

The quality and patience the carers from the firm give my mother is fantastic. They show true dedication to their job, which I must say is not an easy one. I can honestly say without their help and support I could not keep my mother safely at home, where I know she wants to be. All I can say is thank you!

AC - Daughter of Client/Service User

The quality and patience the carers from the firm give my mother is fantastic. They show true dedication to their job, which I must say is not an easy one. I can honestly say without their help and support I could not keep my mother safely at home, where I know she wants to be. All I can say is thank you!

Annonymous

All ll carers are generally excellent, they all know what needs to be done, they greet me on arrival and provide excellent care. They are polite and offer choices all the time especially with clothes i.e white or blue. Tina is quite exceptional as she makes really good meals.

MAI

Everything is going well with the care, Rose is doing fantastic job really helpful and caring

WM

All the carers are very polite and lovely

JE

all carers nomatter i can be hard on them, they make sure that they assist me as they are all patient.

Annonymous

Thank you so much and can you please thank Mildred very much and thank you too Loveness.

Paul -LE

The carers supporting my dad are so kind and lovely, we have no complaints at all. They look after dad so well, we have been lucky with the carers and dad gets on well with them.

PM